This privacy policy explains what information Farm Solar Scotland collects through this website, why we collect it, how long we keep it, and your rights under UK GDPR. It applies to the enquiry form, analytics cookies and any contact you have with us by phone or email.
Farm Solar Scotland is a trading name of Scot Energy Efficiency Ltd. Farm Solar Scotland is a trading name of Scot Energy Efficiency Ltd, company number 17408629, registered office 66 Paul Street, London EC2A 4NA.
Data we collect
When you fill in the enquiry form, we collect the following information:
- Your name, email address and phone number, so we can call or write back to you.
- Your farm or business name, so we can address you correctly and understand your operation.
- Your postcode, so we can check which network operator covers your area and model generation.
- The system type you are interested in and any message you add, so our call is useful from the first minute.
- Whether you own the property, which helps us advise on permitted development and finance.
We also collect analytics data about how the website is used — pages visited, approximate location (region only) and the device type. This is collected through Google Analytics 4 and only after you accept cookies on the consent banner. See our cookie policy for the full details.
Why we collect it
We use your information for one purpose: to respond to your enquiry, give you advice about solar on your farm or business, and arrange a quote and survey if you want one. The legal basis for processing your data is your consent, which you give by ticking the consent box on the enquiry form. You can withdraw that consent at any time by emailing us.
Who we share it with
Your enquiry is handled by our Scottish team. If you proceed to a quote and survey, we pass your contact details and site information to an MCS-certified installer partner who carries out the work. We only share what is needed for them to contact you and prepare your quote. We never sell your data, and we never pass it to any other third party for marketing.
How long we keep it
If you enquire but do not go ahead, we keep your details for 12 months so we can respond to follow-up questions, and then delete them. If you proceed to a quote or installation, we keep your records for the duration of any warranty or guarantee period, and for up to six years after that for tax and contract record purposes.
Your rights
Under UK GDPR you have the right to:
- Access — ask us what data we hold about you and receive a copy.
- Correction — ask us to fix anything that is inaccurate or out of date.
- Deletion — ask us to erase your data when there is no legal reason to keep it.
- Restriction — ask us to limit processing while a query is resolved.
- Portability — receive your data in a machine-readable format.
- Objection — object to processing that is not necessary for your enquiry.
- Withdraw consent — withdraw your consent at any time by emailing us.
To exercise any of these rights, email info@scottishenergyefficiency.co.uk or call 0141 230 0198.
Complaints
If you have a concern about how we handle your data, please contact us first and we will do our best to resolve it. You also have the right to complain to the Information Commissioner\u2019s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Contact
If you have any questions about this policy or your data, contact us at:
Scot Energy Efficiency Ltd, company number 17408629, 66 Paul Street, London EC2A 4NA.
Email: info@scottishenergyefficiency.co.uk. Phone: 0141 230 0198.
Read our cookie policy for details on cookies and analytics, or our editorial policy for how we research and publish our guides.